A department manager here is a nice guy, but he is in about two position levels above his skill level. He knows it too by the way he operates his department. Many side stepping responsibilities and delegating decision making to his team members or other department leaders.
In any meeting or event of a situation on the production floor that is out of the ordinary, he is bound to say "somebody needs to make a decision." Especially when it's an issue in the department he is responsible for. The closet he ever comes to making a decision is saying "I fine with whatever you guys think."
While a nice guy, this person should not be in a leadership role. Leaders make choices. Leaders find solutions. Leaders are not afraid to take on the responsibility for their choices. Leaders will take calculated risks.
When the person in charge of a department or company does not lead, but avoids risks and responsibilities that department or company at best does not function to it's full potential. At worst it fails completely.